Privacy Policy

BackRoom Realty LLC ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate marketing services.

1. Information We Collect

1.1 Information You Provide

• Contact details (name, email, phone number, business name) submitted via forms or booking pages.
• Business information shared during strategy calls, onboarding, or service delivery.
• Payment and billing information collected through our secure third-party payment processors.

1.2 Information Collected Automatically

• Device, browser, IP address, referring URL, and pages visited via cookies and analytics.
• Aggregated usage data to improve site performance and content.

2. How We Use Your Information

• To respond to inquiries and schedule strategy calls.
• To deliver, manage, and improve the marketing services you request.
• To process payments and send invoices.
• To send service updates, performance reports, and (with consent) marketing communications.
• To comply with legal, tax, and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers (CRM platforms, email tools, payment processors, hosting providers) under confidentiality agreements.
• Professional advisors (legal, accounting) when reasonably necessary.
• Authorities when required by law, subpoena, or to protect our rights.

4. Cookies & Analytics

We use cookies and similar technologies to remember preferences, analyze traffic, and optimize the website. You can control cookies via your browser settings. Disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time, subject to legal retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information, opt out of marketing communications, and withdraw consent. To exercise these rights, contact us at info@backroomrealty.com.

8. Communications & TCPA

By providing your phone number, you consent to receive service-related calls and messages from us. Marketing communications are sent only with separate consent and can be opted out of at any time by replying STOP or contacting us. We comply with the Telephone Consumer Protection Act (TCPA) and applicable state-level regulations.

9. Children's Privacy

Our services are intended for users 18 years or older. We do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our website may contain links to third-party sites (such as Calendly). We are not responsible for the privacy practices of those sites; please review their policies independently.

11. International Users

If you access our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where our servers and operations are located.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance.

13. Contact Us

Questions or requests regarding this Privacy Policy can be sent to:

BackRoom Realty LLC
Email: info@backroomrealty.com
Website: backroomrealty.com